Orchestration

Orchestration Process in Blerify Vouchers

The Orchestration Process in Blerify Vouchers is a streamlined workflow designed for Orchestrators—entities authorized to create, manage, and distribute digital Vouchers. These Vouchers are purchased by organizations and distributed to end-users (employees, citizens, etc.), who can then redeem them at enabled merchants for products or services. The process combines security, transparency, and efficiency, ensuring a seamless experience for all parties involved.

Key Steps in the Orchestration Process

  1. Access and Setup:

    • Orchestrators log into the Blerify Portal using their authorized accounts. Once inside, they have access to a centralized dashboard where they can manage all aspects of Voucher creation, merchant management, and transaction tracking.

  2. Merchant Management:

    • Orchestrators can register and manage merchants that are authorized to accept their Vouchers. This includes entering detailed information such as legal, administrative, and banking data for each merchant. Merchants must be validated and approved by the Orchestrator before they can participate in the Voucher program.

  3. Voucher Creation:

    • Orchestrators create custom Vouchers by defining key details such as the Voucher name, description, expiration date, currency, and the specific merchants where the Vouchers can be redeemed. Once configured, the Vouchers are published on the platform, making them available for organizations to purchase.

  4. Sales to Organizations:

    • Organizations (Blerify clients) purchase Vouchers from the Orchestrator. The Orchestrator can track these purchases, including the organization’s details, the number of Vouchers bought, and the payment status. Each purchase goes through a workflow that includes steps like request creation, proof of payment submission, and approval.

  5. Distribution to End-Users:

    • Once the Vouchers are purchased, organizations distribute them to their end-users (e.g., employees, citizens). The Orchestrator can monitor this distribution, including the list of beneficiaries and the status of Voucher usage.

  6. Redemption at Merchants:

    • End-users redeem the Vouchers at enabled merchants. The Orchestrator tracks these redemptions in real-time, including the number of Vouchers redeemed, the total amount to be paid to each merchant, and the dates of redemption.

  7. Payment to Merchants:

    • The Orchestrator manages payments to merchants for the redeemed Vouchers. This includes initiating bank transfers or other payment methods and tracking the status of each payment (e.g., pending, processed, completed).

  8. Reporting and Analytics:

    • Orchestrators have access to real-time analytics and detailed reports on Voucher usage. This includes metrics such as total Vouchers sold, total Vouchers redeemed, revenue generated, and the most active merchants or organizations.

  9. Notifications and Alerts:

    • Orchestrators receive automatic notifications for key events, such as new purchase requests, proof of payment submissions, Voucher redemptions, and pending payments. They can also set up custom alerts for specific scenarios, such as when a merchant reaches a redemption limit.

Key Features of the Orchestration Process

  • Centralized Management: Orchestrators have a single platform to manage all aspects of Voucher creation, distribution, and redemption.

  • Real-Time Tracking: All transactions, from Voucher purchases to redemptions and payments, are tracked in real-time.

  • Customizable Vouchers: Orchestrators can create Vouchers tailored to specific needs, including expiration dates, currencies, and enabled merchants.

  • Secure Payments: Payments to merchants are managed securely, with clear tracking of payment statuses.

  • Comprehensive Reporting: Detailed reports and analytics provide insights into Voucher usage, helping Orchestrators make data-driven decisions.

  • Automated Notifications: Orchestrators stay informed with automatic alerts for important events, ensuring timely actions.

Benefits of the Orchestration Process

  • Efficiency: The process is streamlined, reducing manual effort and administrative overhead.

  • Transparency: Real-time tracking and reporting ensure full visibility into Voucher usage and payments.

  • Security: Blockchain-based technology ensures the integrity and security of all transactions.

  • Scalability: The system is designed to handle large volumes of Vouchers and transactions, making it suitable for both small and large-scale operations.

  • Flexibility: Orchestrators can customize Vouchers and manage multiple merchants and organizations from a single platform.

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